How Redeem The Flag LLC Protects Your Privacy
Privacy Policy
Redeem The Flag LLC
4419 Centennial Blvd, Colorado Springs, CO 80907
Email: support@redeemtheflag.com
Effective Date: 10/04/2024
1. Introduction
Redeem The Flag LLC (“we,” “us,” or “our”) operates the website [insert website URL], which provides patriotic and Christian-themed apparel and accessories. We are committed to protecting your personal information and your right to privacy. This privacy policy explains how we collect, use, and share personal information when you visit or make a purchase from our website.
2. Information We Collect
We collect the following personal information from you:
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment information (Credit card information is stored securely by Stripe)
- IP address (included in password reset emails)
Additionally, if you create an account or leave comments, we collect data related to those activities.
3. How We Collect Your Data
We collect data through various methods, including:
- When you make a purchase, register for an account, or fill out forms on our website.
- Automatically via cookies, tracking pixels, and similar technologies used for user sessions, analytics, and advertising.
- Third-party services, including Stripe (for payment processing) and WooCommerce plugins (for site functionality).
4. Purpose of Data Collection
The personal information we collect is used for the following purposes:
- To process and fulfill orders
- To provide customer support
- To send marketing emails, if you have opted in
- To improve our website and customer experience
- To comply with legal obligations
- For advertising and analytics purposes
5. Data Sharing
We share your personal data with trusted third parties, including:
- Payment processors like Stripe
- Suppliers for order fulfillment
- WooCommerce plugins and service providers for website functionality
- Analytics and advertising platforms
We only share information necessary to fulfill these services and ensure they comply with privacy standards.
6. Data Storage and Retention
Your personal data is stored on WooCommerce’s and Stripe’s secure servers. We retain your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, or enforce our agreements.
If you have an account on our site or have left comments, you can request to receive an exported file of the personal data we hold about you. You may also request that we erase your personal data, excluding information we are required to retain for legal or administrative purposes.
7. Your Rights
You have the right to:
- Access the personal data we hold about you
- Correct or update any inaccurate data
- Request the deletion of your data, subject to legal exceptions
To exercise these rights, please contact us at support@redeemtheflag.com.
8. Cookies and Tracking Technologies
We use cookies to enhance user sessions, provide analytics, and serve targeted advertising. By using our website, you consent to our use of cookies. You may disable cookies through your browser settings, though some site functionality may be affected.
9. Security Measures
We take security seriously and implement the following measures to protect your data:
- SSL encryption to secure communications
- Encryption of sensitive data
- Firewalls and other measures to prevent unauthorized access
10. Children’s Privacy
We do not knowingly collect data from minors under the age of 18. If we become aware that we have collected personal information from a child, we will take steps to remove that information from our systems.
11. Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant updates via email or by posting a notice on our website.
12. Contact Us
If you have any questions about this privacy policy or our practices, please contact us at support@redeemtheflag.com.
